Our Story
Our CEO & Founder, Marie Toft had a vision. This vision was to help people create communication that was always empathetic and emotionally intelligent, no matter how difficult the message. She wanted to ensure people always felt valued and heard, even when receiving negative news. emotionise ai is now a team of close to ten people along with our pool of trained data creators and growing all the time!
What we do
We help you to connect emotionally with your customer, making them feel valued and heard. Because studies have shown that even if you can’t solve their issue immediately, if you engage emotionally, it reduces churn, ensures loyalty and increases profits.
We help you transform your company’s culture by empowering your workforce to practise emotional intelligence, enhancing business outcomes through empathetic collaborative interactions.
We enable teams to access EIMEAR - our Emotionally Intelligent Model. This is our AI reservoir of emotional intelligence, created by people since 2021.
Using small amounts of your data, we create your own bespoke AI communications model, trained in your company’s tone of voice, brand and unique values.
Our AI is ambient, intuitive and non-intrusive, working in the background as a cognitive collaborator. It recognises the content that needs help with emotional intelligence, gently explains why and suggests more emotionally intelligent replacement sentences.
The emotionise ai API solution stack integrates seamlessly with your CRM. It also plugs into your Outlook and Gmail and any other CRM.
This is just the beginning. We are training AI to automatically generate emotionally intelligent responses and recognise and remember your target audience.
Marie Toft
CEO & Co-Founder
Tim Pat Dufficy
Co-Founder
Ita Gildea
Adviser
Ita Gildea enjoyed an international global career with Meta from 2010 to 2022. She worked across the organisation in Dublin, Meta HQ in Menlo Park, Silicon Valley and in Austin, Texas.
As part of their senior leadership team, Ita worked as Meta’s Global Director of Talent and Operations. She helped to grow headcount from 1,800 to over 80,000 employees.
Having returned to Ireland in 2022, Ita has been working with emotionise ai as an adviser since Feb 2023. An investor in the company, she works closely with us every week as we begin our global scale, advising on product roll-out, business processes and operations.
